All orders will be shipped via USPS.
Business Days: Monday through Friday 9am-5pm
Once order is placed processing can take 1-2 business days*
After processing shipping can take 3-5 business days
All orders placed after normal business hours including holidays will be processed the following business day.
Please allow 48 hours for accurate tracking number to become available.
Business days: Monday through Friday 9am-4pm
Lost or Stolen Packages
J. Symoné Boutique is not responsible for lost or stolen packages. If your tracking number states that your order was delivered and you have not received it, please contact USPS directly. Any lost, stolen or damaged packages must be reported as a claim to USPS.